All Terms and Conditions of this TOS (Terms of Service) and our AUP (Acceptable Use Policy) may be modified at our sole discretion without prior warning. Changes to this TOS does not constitute grounds for early contract termination or non-payment. Please check back regularly for any updates. Use of Skyline-Hosting.com Service constitutes acceptance and agreement to Skyline-Hosting.com AUP (Acceptable Use Policy) as well as Skyline-Hosting.com TOS (Terms of Service). From herewith in this TOS, AUP, the usage of “us”, “we”, “our”, “ours” shall constitute reference to Skyline-Hosting.com, the usage of “you”, “your”, “they”, “them” shall refer to client / customer of Skyline-Hosting.com
Acceptance of Contractual Agreement
1A. Client agrees that by placing an order either by means of electronic ordering (web order form) or submitting a written contract, and receipt of such order by Skyline-Hosting.com, that you are agreeing to our TOS and AUP.
No Modifications of said contract by customer is allowed.
2A. Skyline-Hosting.com will provide, and Customer will purchase and pay for, the Services, and service fees specified in the Order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the customer, and that they are aware of all applicable charges as per contract, AUP and TOS. Customer also understands that any promotional offers unless specified in contractual terms will not be applicable to their individual service.
3A. In connection with any Hosting Services, if Customer’s actual bandwidth usage in any month exceeds allotted amount, specified in Customer’s contract, Customer's site will be Suspended and the customer will pay overage fee's at the fare market rate average rates very from $0.30 , $0.75 cents per 1GB no greater then $2.00 or no less then $0.15 cents per 1GB
ACCOUNTS CAN BE REFUSED AND/OR DISCONTINUED AT Skyline-Hosting DISCRETION.
This is a very careful and secure company and WE WILL check your customer input to confirm your information. Any irregularities will be cause for refusal. We may sometimes don't allow instant activation for this reason; but we do have HIGHLY satisfied customers on a clean service
The health and safety of our customers is a key priority
Our customers Have the right to be hosted on a safe environment without fearing
they will be the victim of others violence and aggression.
DO NOT be violent or use threatening behaviour, physical, verbal, racial abuse,harassment
or discrimination of any kind towards other customers .If this happen your account will be termated and deleted and banded from the servers. 1A. All abuse will be reported with abuse link and is posted on the bottom of our website
Abuse report will be investigated by member of skyline-hosting staff and appropriate action will be taken . If you file a abuse report please provide any and all infomation (video recording,chat logs and screen shots
All accounts using our Paypal ( Payment Plan ) are in a ( Legal Binding Contact ) for the term of the payment plan you choose. there is a cancellation fee applied to all accounts that wish to cancel service early fees are applied to each account by the amount of the actual service $750.00 fee on all accounts over $5,000 no greater then $10,000 and a fee no greater then $1,000 will be applied and $500.00 fee on all accounts over $2,000 and $250.00 fee on all accounts over $1,000 and $100.00 fee on all accounts over $200.00 under $1,000 $50.00 fee on all accounts over $100.00 no greater then $200.00 and $20.00 on all accounts over $50.00 no greater then $100.00 plus the remainder fees owed for the actual service contract for the actual months still owed on the service will be sent to a collection agency and the bill will be applied to there credit
Dedicated servers are a contract only service this service is not available on a month to month basis all accounts sold are sold as part of the Contracts section of the TOS dedicated also reflects to all rules and regulation of the TOS and AUP found on this page
Vps servers are a contract only service this service is not available on a month to month basis all accounts sold are sold as part of the Contracts section of the TOS, Any attempt to undermine or cause harm to a server, or customer, of our Vps is strictly prohibited, VPS is a network shared service , CPU , Memory , Traffic we use a load balancing system and expect all customers to utilize and share these services equally anyone found to be using more then they are contracted for are subject to paying overage fee's for the amount of service used and will be warned they are abusing the service , CPU Spikes , Memory Spikes , Bandwidth overages are part of this said warning after being warned once the customer is subject to a $20.00 fee and will be put on a monitoring service for term we choose once removed from this service if the user is found abusing this service again will be subject to forfeit there service and the remainder of there contract will be sent to a collection agency and applied to there credit ( see contract fee's to understand this service ) .
Payments and Fees:
Establishment of this service is contingent upon receipt of payment from Customer to Skyline-Hosting.com Subsequent payments are due on the anniversary date of the month for that month’s service. Any setup fees will be charged full setup fee pricing, and are applied at time of initial request of such services
Payment is due on the defined monthly recurring billing date of each month. Service will be interrupted on accounts that reach 5 days past due. Service interrupted for nonpayment may be subject to a fee of $15.00 for service reconnection. Accounts that are permanently suspended due to violations of our (AUP) such as spamming, or hosting illegal contents, may be reinstated as an exception on a case by case basis for a fee of $30.00 and will be monitored and will pay a 10.00 Monthly fee any offences broken the account will be froze copied backed up to a DVD and sent to the authorities (State Police ,FBI ) any one caught who chooses not to take our monitoring fee there accounts will be froze and sent to the authorities, those found to be in good standing after there 1st offence and warning will be subject to being released from a monitored service program . Such reinstatement would be as a final warning prior to a permanent termination. Please read our (AUP) for more information. Accounts that are not collectable by Skyline-Hosting.com may be turned over to an outside agency for collection. If your account is turned over for collection, you agree to pay the company a “Processing and Collection” Fee of not less than One Hundred ($100.00) no more than Two Hundred, Fifty($200.00).
(B) Delinquent Accounts:
Skyline-Hosting.com may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees. For dedicated servers, if account is suspended there will be a $20 dollar reconnect fee. The reconnection fee for standard and reseller hosting plans is $14.00 (contracts consist of taking a payment plan via paypal) and they last the term of the sign up payment contract any account canceling this service prior to completing the contract will be subject to there existing payments being billed by a collection agency. accounts that make it past the 1st year contract ( must be a contract that consists of that actual) term are subject to a month to month basis
(C) Free Trials:
Free trial periods may be offered on our website for several plans. All terms and conditions must also be followed during the trial period. We may request at least $5.00 to be charged originally so that we may verify valid billing information and for server maintained fee, and that initial amount which we may request is not refundable. This is to help us prevent fraudulent accounts from being created. Free trials can only be used once per user
Refunds and Disputes:
All billing disputes must be reported within 30 days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as chargeback's, in Skyline-Hosting.com discretion which is valid, under the terms and conditions of our AUP and TOS, will result in service interruption, and reconnection fees to restore the desired service. Domain name registrations are non-refundable . We reserve the right to deny refunds , and allow a cancellation of service with out a subject to collection agency fee being applied. if we find the reason to be justifiable the service will be terminated and no fees or agency fee's will apply.Disrespecting and or threating staff member and or sub staff will be immediate termination of services and auto banded From the server .Nno Refund will be Given Item sold on skyline-hosting There will not be refund if items are not paid in full,Partial payment will not be Refunded .
1A. Refunds for yearly accounts at skyline-hosting sole discretion. This also includes Resellers and deadcated servers .All Refund Must be summited by support tickets and or via email .
Skyline-hosting is a web host provider, We do not provide free design or help with the design how ever you can order design help and or site maintenance. We offer limited hosting services by buying server space from Skyline Hosting. They have great customer and technical support and service guarantee for an annual average of 99% network availability for their infrastructure.
Skyline-hosting does not back up users site unless it is specified in your Hosting plan There is 15.99 Fee for Skyline-hosting. to backup your site. Backup are stored on your site and is able to be downloaded from control panel.if back up have to be downloaded by skyline-hosting and stored on harddrive there is 35 doller fee prebackup. all backup are kept for 30days. In such That Skyline-hosting has to restore or redo server , skyline-hosting is not responsible To back up your sites. We are not also responsible for any data lost such as ( data base ,email, mp3).
Skyline -hosting Or Planet-hosts Does not provide stream licensing of any kind .The Clinet (Shoutcast Holder) is to provide there own licensing .Skyline-hosting Or Planet-hosts is a service provider we do lease sites out the account holder is respondable to provide there own licensing such time. the account is active. if account holder does not.. skyline-hosting or planet-hosts is not respondable for any legal standings.
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